Decokrafts Cancellation Policy

The processing of the order starts as soon as it is received. However, if the customer wishes to cancel the order for any reason, the following conditions apply:

  • 1. Cancellation of the order is authorized before it is shipped from our warehouse.
  • 2.No cancellations are allowed once the order has been submitted. If you have any clarifications or questions about cancellation or refund, please contact our customer service team. +91 or info@decokrafts.com

Cancellation/delay of delivery due to government ordinance

If your online order cannot be shipped on time due to government regulations, Decokrafts will notify you. In these situations, you can choose:

  • 1. Decokrafts will extend the delivery date in accordance with government regulations, and your order will be shipped as soon as government regulations are relaxed..
  • 2. You may also request a cancellation  by  contacting us directly by email or phone. Refunds for  canceled orders will begin within 4 days of the  cancellation request being approved/posted.

Circumstances in which a company may cancel certain orders

While continuously updating our online warehouse inventory, www.decokrafts.com reserves the right to notify you of a shortage of goods by email, mobile phone or phone at any time after receiving your order. order by you. In all such cases, we reserve the right to provide a smaller quantity than  you ordered or to cancel your order with prior notice.